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Legal

Privacy Policy

Last updated June 1, 2026

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The short version

Reachr connects your computers directly and encrypts every session end-to-end. We never see, store, or sell the contents of your screen, your files, or your keystrokes. We collect only what we need to run your account, take payment, and keep the app reliable.

1

Who we are

Reachr provides fast, secure remote-desktop software. This policy explains what we collect and why.

2

Information we collect

We collect the minimum needed to run the service:

  • Account email and a hashed password (if you create an account).
  • A device identifier and connection metadata to route sessions.
  • Billing details, handled by Stripe — we never store full card numbers.
3

What we never see

Remote sessions are end-to-end encrypted and peer-to-peer. We do not see, store, or record your screen, keystrokes, files, or clipboard.

4

How we use information

To operate the service, authenticate you, process payments, prevent abuse, and provide support.

5

Cookies

We use a small number of functional cookies (session, anonymous download attribution). No third-party advertising trackers.

6

Data sharing

We share data only with processors that run the service (e.g. Stripe for billing, our hosting provider). We never sell your data.

7

Data retention

Account data is kept while your account is active and for a short period after, then deleted or anonymized.

8

Security

Passwords are hashed with scrypt, traffic is encrypted in transit, and sessions are peer-to-peer encrypted end-to-end.

9

Your rights

You can access, correct, export, or delete your data — email us and we'll help.

10

Children

Reachr is not directed at children under 13 and we do not knowingly collect their data.

11

Contact

Questions about privacy? Reach us via the contact page.

Questions about this policy? Email privacy@reachr.app or visit our contact page.